• How do I add value to my advertisement?

    Create good and detailed descriptions of the neighborhood; name your apartment related to decoration or location references; upload pictures with quality!

  • Cancellation policy

    The cancelation may occur when the tenant requests the annulation of the booking prior to the commencement of the Lease Agreement. In the event of cancellation of a booking, the tenant is not freed from obligations towards the Student Room Flat and the Host. In this respect, the following rules…

  • What if I have problems with the tenants during their stay?

    We assure accurate communication from the beginning to provide good experiences both for tenants and landlords. During the booking process, the tenants are asked for advance payment, such as the deposit and/or the first rent. These advance payments are used as guarantees, so said, it should cover any damages or…

  • Are the tenants’ profiles checked?

    Safety is a big concern for our team. We check tenants’ details, we collect the main information from the clients as date of birth, nationality, gender, and bank details. Our booking team will make sure to bring the right tenants to your properties. We aspire to foster a robust and…

  • Tenants’ Arrival & Departure / Check-in & Check-out

    Our booking team takes care of the communication with the tenants and the entire booking process. When the booking process is finalized, it comes to the arrival & departure – process, which needs to be taken care of by the host or host representative. Check the My Agenda section of your host…

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