Cancellation policy

The cancelation may occur when the tenant requests the annulation of the booking prior to the commencement of the Lease Agreement. In the event of cancellation of a booking, the tenant is not freed from obligations towards the Student Room Flat and the Host. In this respect, the following rules of cancellation apply:

– If cancellation occurs more than one month before the lease beginning date, booking fees will be kept by Student Room flat (commission). Advance on the guarantee deposit (if collected by SRF) will be returned to the tenant. In case an advance on the first rent has been collected by SRF, it will be returned to the tenant.

– If cancellation occurs between 15 days and one month before the lease beginning date, booking fees will be kept by Student Room Flat (commission), and advance on the deposit (if collected by SRF) will be sent to your Host as a termination fee. In case an advance on the first rent has been paid, it will be returned to the tenant.

– If cancellation occurs less than 15 days before the lease start date, booking fees will be kept by Student Room Flat (commission), advances on the guarantee deposit, and first rent (if collected by SRF) will be sent to your Host as a termination fee.

– If the Tenant doesn’t inform the Host of his arrival date and time via his customer space or via email at the latest by the day the Lease should begin, his booking is considered as canceled. Booking fees will be kept by Student Room Flat (commission) and advances on the guarantee deposit and first rent (if collected by SRF) will be sent to your Host as a termination fee.

– If the Tenant doesn’t pay the advance on the required payments at least 5 days before the commencement of the Lease, his booking is considered canceled. Booking fees will be kept by Student Room Flat (commission) and advance on the guarantee payments will be sent to your Host as a termination fee.

The Termination Policy has to be subjected to the Lease Agreement celebrated between the Host and Tenant.

Updated on October 25, 2023

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