The deposit is equal to one month rent depending on the rent of your room.You will have to pay the deposit with the booking fees in order to book your room. 

According to the apartment you will stay in, you can receive mail directly to your apartment by giving the name of your apartment. Please ask your host what name/apartment number should be written on your letters/packages.  Your host should give you access to a mailbox. Ring bell and intercom might not be a property…

WIFI is provided in all our flats or residences. 

Please check on our website in the apartment description if in the flat you book if smoking is permitted.  If your flat is non-smoking, in order to respect your flatmates and people living in the building and possibly hygiene/fire regulations, we kindly ask you to respect it and not to smoke at the window or in the…

If you have a problem with your flat, you should contact your Host so he can help you. He is responsible for your room and flat, he will be the one organizing repairs, dealing with life in the apartment and answering your questions regarding your contract.  In case you are struggling to find a solution with your host, do not hesitate…

You have to contact your host for anything regarding your apartment.  If you struggle to have your problem solved, do not hesitate to contact us at support@student-room-flat.com, we are happy to assist you. 

As a tenant, you are responsible for the good condition of your apartment and your room. All flatmates should contribute to maintaining your flat in a clean and enjoyable state.  Some apartments do offer cleaning of the common areas (kitchen, bathrooms, living area if applicable), please check with your booking manager or your…

All the apartments listed on our website have the number of guests mentioned on the description. You can choose to stay in a studio or a flatshare with 2 or more flatmates, it is up to you.  If you wish to share a room with a double bed with a friend, please check if it is possible…

Yes, you can. But not at your rented apartment We do hope you and your flatmates have a lot of fun while you are abroad, and for this reason, we have partnered with event organizations and bars- and has you’ll discover our cities, in general, have many great clubs! 😊…

As the tenant who signed the contract, you will be responsible for your guests. Make sure you shared the personal information of this person with your host or representative.